Privacy Policy

Last Updated: 24-12-2024.

Welcome to Straight Outta Nashville (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us through our social media channels.

By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Data

When you place an order, sign up for a newsletter, or contact us, you may provide personal information such as:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (processed securely through third-party payment providers)
  • Any other information you provide directly to us

1.2 Usage Data

We may automatically collect certain information when you visit our website or interact with us online, including:

  • IP address
  • Browser type and version
  • Pages viewed and time spent on our site
  • Date and time of your visit
  • Device and operating system information

This data helps us enhance our services and improve the user experience.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track activity on our website
  • Personalise your experience
  • Analyse traffic and usage

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Processing and delivering your orders
  • Providing personalised customer service
  • Sending you updates, promotions, or marketing communications (if opted in)
  • Analysing usage data to improve our website and services
  • Complying with legal obligations or preventing fraudulent activities

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

  • Service Providers: Trusted third parties (e.g., payment processors, delivery partners) who assist us in fulfilling your orders and providing our services.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
  • Legal Requirements: When required by law or to respond to valid legal requests.

4. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Manage cookies and tracking preferences through your browser.

To exercise your rights, please contact us using the details below.

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of data transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will promptly address the issue.

7. Third-Party Links

Our website and social media pages may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated “Last Updated” date. Continued use of our services indicates your acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us: